Shipping policy
SHIPPING POLICY
Thank you for shopping with LivaPure.
ORDER PROCESSING
Orders are generally processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or major holidays.
During periods of high demand, processing may take longer. If there is a significant delay, we may contact you using the email address provided with your order.
SHIPPING LOCATIONS
LivaPure currently ships to the United States and to selected international destinations where shipping is available at checkout.
Available shipping destinations may change based on carrier availability, product restrictions, customs requirements, and fulfillment capabilities.
SHIPPING COST
Shipping charges are displayed at checkout.
LivaPure may offer free shipping on eligible orders or destinations. Any free-shipping offer shown at checkout applies only to the specific order and destination for which it is displayed.
ESTIMATED DELIVERY TIMES
Estimated delivery times are shown at checkout when available.
Delivery times are estimates only and are not guaranteed.
Actual delivery times may vary depending on product availability, destination, shipping carrier, fulfillment location, customs processing, weather, holidays, local delivery conditions, and other factors outside our control.
For U.S. orders, estimated delivery may generally take approximately 5–8 business days after processing, depending on the product and destination.
International delivery times may be longer and vary significantly by destination.
TRACKING
When tracking information is available, it will be provided by email or through the order status page.
Tracking updates may take time to appear after an order has been shipped.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing a complete and accurate shipping address.
LivaPure is not responsible for delivery delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping information, contact us as soon as possible at info@livapur.com.
CUSTOMS, DUTIES, AND TAXES
International orders may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout, the customer is responsible for any applicable customs duties, import taxes, or similar charges.
LivaPure does not control these charges and cannot predict their amount.
DELAYS
We are not responsible for delays caused by shipping carriers, customs authorities, weather, holidays, transportation disruptions, force majeure events, or other circumstances beyond our reasonable control.
LOST, STOLEN, OR DAMAGED PACKAGES
If your package arrives damaged, is lost in transit, or you receive the wrong item, contact us as soon as possible at info@livapur.com.
Please include your order number and relevant photos or documentation when applicable.
We will review the situation and determine the appropriate resolution based on the circumstances and our Return & Refund Policy.
CONTACT US
For questions about shipping, contact us at:
LivaPur
Email: info@livapur.com
Phone: +1 815 694 6966
Website:
https://livapur.com